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Fixed: Aalto network services unavailable in Otakaari 5 and Otakaari 7

Update 28 August: Aalto network services work normally in Otakaari 5 and Otakaari 7 buildings. The issue was fixed on 27 August 2025 at 13.17.

Original news:
Aalto network services are down in Otakaari 5 and Otakaari 7 buildings. The reason for the downtime is a local power outage in both buildings.

We are working on fixing the issue as soon as possible.

We apologise for the inconvenience.

What can I do?

Use your mobile hotspot to set up a connection to your computer/laptop. Remember to also use Aalto VPN to set up a remote connection to use Aalto’s services.

Questions?

For more information, please contact IT Service Desk (servicedesk@aalto.fi).
 

Sharing the wireless network in your phone with a computer (Hotspot)

You can use the instructions below to share the wireless network in your phone (iPhone or Android) with your computer (hotspot).

Services
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Establishing a remote connection (VPN) to an Aalto network

Read instructions on how to establish a remote connection to an Aalto network

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IT Service Desk contact information and service hours

Contact IT End User Support for help or information on 911±¬ÁÏÍø IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.

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IT Services

See up-to-date IT news, contact information, chat and user guides for the most requested IT services.

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